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Web Site Utility Drives Satisfaction Among U.S. Consumers
Whether in the U.S., China or Germany, the usefulness of e-Commerce sites and apps — known as utility — is the chief factor driving digital satisfaction for consumers. In the…
News January 24Shoptalk Launches European Conference With $2 Million Funding Round
E-Commerce event organizer Shoptalk is launching another conference — this time in Europe. Shoptalk Europe will take place at the Bella Center in Copenhagen on Oct. 9-11, 2017. Shoptalk has raised…
News January 23Regulatory Caution Keeps Walgreens-Rite Aid Merger On Thin Ice
Those looking forward to the anticipated Walgreens–Rite Aid merger may need to hold the phone; the Federal Trade Commission (FTC) is reportedly unsatisfied with the companies’ efforts toward gaining antitrust…
News January 23Study: Home Depot, Macy’s, Nordstrom Provide Best In-Store Mobile Experiences
As mobile continues to be a driving force in how consumers shop today, a recent report from DMI, a provider of end-to-end mobility solutions, showed that retailers are still not…
News January 23Manthan Launches Voice-Based Agent For Business Analytics
Manthan has launched an AI-powered conversational agent for business analytics called “Maya.” Much like Amazon’s Alexa or Apple’s Siri, Maya is a voice-based virtual assistant that enables users to interact…
News January 23Tips To Kick-Off Your Omnichannel New Year’s Resolution: Investing In Returns
By Kevon Hills, StellaService With more consumers buying gifts online this past holiday season than ever, retailers have been managing what is likely a massive rush of post-holiday returns both…
Executive Viewpoints January 23
Study: Gen Z Wields $44 Billion In Buying Power
Generation Z are known to be true digital natives, yet research shows that a majority of Gen Z shoppers prefer to shop in a brick-and-mortar stores. So while many of…
Features January 23
OrderGroove Raises $20 Million to Fuel Frictionless Commerce Innovation
OrderGroove, which assists brands and retailers with subscription selling models and retention rates, has announced a funding round of $20 million. The company will enhance its omnichannel Subscription Enablement Platform…
News January 20Amazon Triples Unique Mobile Visitors In Two-Year Span
Amazon isn’t just winning mobile; it’s blowing away the competition. The e-Commerce giant has tripled its number of unique mobile visitors since December 2014, according to a note from Oppenheim…
News January 20
