Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
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My Last Great Customer Experience: 5 Ways REI Is Saving The Store
I just experienced my first backcountry camping trip a few months ago, and REI helped to make it a fun, safe adventure. REI is one perfect example of why stores are not…
Editor's Perspective January 19
Why Retailers Should Beware The Influencer’s Wrath
I don’t want to brag, but I have a friend who is an “influencer.” She is a powerful force in what I only half-jokingly refer to as the KC, or…
Editor's Perspective January 19
Fashion Brands Dior, Rag & Bone Move To VR’s Cutting Edge
This year has introduced retailers to a variety of unique, technology-driven opportunities to engage with consumers. Ever since the Pokémon Go craze, augmented reality (AR) and virtual reality (VR) have been hot…
Editor's Perspective January 19
Foot Locker ‘Audio Tours’ Tell The Story Behind The Shoes
At museums and historical sites, you’ll often see visitors with earbuds listening to an audio commentary that gives them deeper information about what they’re viewing. Foot Locker has imported this…
News January 19How Steve Madden And Dunkin’ Donuts Make Personalization More… Personal
By Klaudia Tirico, Features Editor The Retail TouchPoints team and I just came off three very busy days at The NRF Big Show (check out our NRF Hub for all…
Executive Viewpoints January 18
Eyewear Giants Luxottica And Essilor Merge In $49 Billion Deal
Two of the biggest players in the $121 billion global eyewear market, Luxottica and Essilor, will team up in a $49 billion all-share deal. Luxottica is a frame manufacturer and…
News January 18Thomas Pink Taps RFID For Real-Time Shopper And Product Tracking
Thomas Pink has deployed a digital solution that will allow the luxury apparel retailer to track the movement of both people and products around its New York City store with the…
News January 18
Christopher & Banks CEO And Board Chair Depart
On the heels of a disappointing holiday, Christopher & Banks announced the departure of its President and CEO LuAnn Via, and its Board Chairwoman Lisa Wardell. The move stays true…
News January 18Verifone Partnership Enables Shoppers To Pay Using Loyalty Points
A partnership between Verifone and payment technology vendor FIS will enable shoppers to pay for purchases with the loyalty program points they’ve accrued via their credit and debit cards. The…
News January 18
