Retail TouchPoints

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Vega ‘Surprises And Delights’ To Boost Brand Advocacy Via Social Channels

In an effort to proactively engage in customer support, online nutrition brand Vega adopted a “surprise and delight” mentality designed to convert satisfied customers into brand advocates. The strategy has…

Features July 19

Conrad Electronic Launches First B2B Marketplace

German retailer Conrad Electronic has rolled out its own B2B marketplace with the help of platform provider Mirakl. With the new marketplace solution, Conrad will expand the number of available…

News July 18

Merchants Network Connects U.S. SMBs With Alibaba Shoppers

To help U.S. small businesses connect with the millions of shoppers on Alibaba platforms, the Chinese e-Commerce giant has introduced Taobao Global U.S. Merchants Network. The Network is designed to…

News July 18

Site Search — The Most Under Optimized Site Feature That Can Yield The Highest Returns

When e-Commerce site search works well, it is fast, convenient, highly relevant and positively impacts the bottom line. Many sites don’t pay enough attention to search, noting that less than…

Executive Viewpoints July 18

How Interactive Technology Just Might Save The Brick-And-Mortar Experience

Interactivity is the new name of the game for a wide range of industries looking to better engage their customers. And where better than retail, an industry that’s fighting to…

Executive Viewpoints July 18

With Personalization, Retailers Will Fix Big Data Misses

For retailers, Big Data represents the marketing renaissance that never arrived. Data science made remarkable strides over the past decade, with retailers eagerly investing millions in Big Data tools as…

Executive Viewpoints July 18

Concardis Expands Payengine E-Commerce Product Portfolio

Payment service provider Concardis has expanded its e-Commerce product line with two platforms: Payengine Paylink and Payengine One Page Shop. Concardis developed Payengine Paylink specifically for companies that previously have…

News July 18

Viral Launch Unveils Market Intelligence Platform For Amazon Sellers

Viral Launch, a software and marketing services provider for Amazon sellers, released its Market Intelligence platform to help sellers gauge success and sales potential for new product launches. The Market…

News July 18

Why The 2018 Retail Innovation Conference Should Be On Your Calendar Now

By Debbie Hauss, Editor-in-Chief The fourth annual Retail Innovation Conference (RIC18) is now confirmed for Tuesday-Wednesday, May 1-2, 2018 at Convene in New York City. The conference will kick off,…

Executive Viewpoints July 18
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