Retail TouchPoints
Carter’s Bets on Nostalgia and Individuality in Its Biggest Rebrand in 26 Years
Top Stories
Latest Posts
Vicki Cantrell Joins Aptos As Retail Transformation Officer
Vicki Cantrell has joined Aptos as the company’s inaugural Retail Transformation Officer. Cantrell will serve on the company’s executive leadership team, reporting to Aptos CEO and culture leader Noel Goggin.…
News September 7Pura Vida Leverages AI To Enhance Customer Service Capabilities
Pura Vida Bracelets has partnered with customer care automation platform Linc to improve its customer service offerings, using AI and automation to answer customer inquiries via Facebook Messenger and WhatsApp.…
News September 7
To Fulfill By Amazon Or Not? Brand And Tax Implications Shared In Exclusive Q&A
With major brands such as Nike, adidas, Disney and Victoria’s Secret all selling directly on Amazon, it’s clear that more of these companies are considering bypassing third-party sellers altogether to…
News September 7
InContext Solutions Names David Rich Executive Chairman
VR solutions provider InContext Solutions has appointed analytics expert David Rich as its new Executive Chairman. Rich will play a key role in expanding the company’s reach and strategic vision…
News September 6
GNC Picks Rite Aid Chief To Fill CEO Slot
GNC Holdings has selected Ken Martindale as its new CEO, succeeding interim CEO Bob Moran. The GNC board selected Moran as its non-executive chairman, and he will work with Martindale to…
News September 6Alibaba Mall Moves Internet Giant Further Into Physical Retail
Construction is well underway on a five-story Alibaba mall that is scheduled to open in April 2018, according to Chinese financial group Caixin. Located near Alibaba headquarters in Hangzhou, China,…
News September 6How Retailers Can Participate In The Post-Harvey Recovery
Retailers were quick to assist those in need in the wake of Hurricane Harvey’s devastation throughout Texas. Almost every major retailer donated money to a relief fund. Additionally, The Home…
Executive Viewpoints September 6
UncommonGoods Takes Proactive Steps To Meet Delivery Date Promises
Late deliveries are the classic lose-lose for both retailers and their customers. They are particularly painful during the holiday season, when the calendar creates a drop-dead deadline and shipping volumes…
News September 6
High Shipping Costs Push 59% Of Shoppers Toward In-Store Purchases
A new survey reveals a major disconnect between retailers and consumers about the perceived value of shipping services: two thirds (66%) of shoppers think that the high cost of shipping…
News September 5
Latest Podcasts
Latest Resources
