Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
Global Digital Sales Grew 8% During Holiday 2019, Hitting $723 Billion
Holiday digital spending jumped 8% compared to the rest of 2019, reaching $723 billion worldwide, according to data from Salesforce. Mobile once again was the top channel, accounting for as…
News January 10
Lululemon Appoints First Chief Brand Officer
Lululemon athletica has named Nikki Neuburger as its first Chief Brand Officer, a role she will begin on Jan. 20. Neuburger will lead the marketing, creative, communications and sustainability functions…
News January 10
NRF 2020 Preview: Must-See Sessions Feature Execs From Starbucks, Nordstrom, Best Buy And Goop
It’s no exaggeration when the National Retail Federation calls it The Big Show: an estimated 38,000 attendees, including 16,000 retailers, converge on NYC’s Javits Center Jan. 11-14 for the opportunity…
Features January 10
The ‘Millennial Mom-ager’
Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S. households, roughly half of all Millennial women are…
Executive Viewpoints January 10
What Retailers Need To Know About Sales Taxes In 2020
Recent changes in sales tax law have made compliance more complex for online retailers. In June 2018, the Supreme Court decision in South Dakota v. Wayfair upended decades of established…
Executive Viewpoints January 10Oracle Launches Consumer Insights Offering Designed To Optimize Customer Acquisition
Oracle Retail has released Consumer Insights, a feature designed to help retailers better understand the characteristics of their best customers and extend those traits to find similar potential consumers. In…
News January 9Microsoft To Showcase Seven New Technologies At NRF 2020
Microsoft is making a splash at the NRF 2020 Big Show with a slate of new products and capabilities in its suite of retail solutions. The new tools are designed…
News January 9Report: Amazon Will Launch Luxury Fashion Marketplace In 2020
Amazon is reportedly building a platform to sell luxury fashion goods that will launch in 2020, according to Women’s Wear Daily. So far, 12 brands are said to be working…
News January 9
15 Retailers Win 2020 Customer Engagement Awards
Retailers and brands are pursuing enhanced, meaningful customer engagement opportunities with an expanded array of tools and strategies as 2020 begins. Retailers are focused on meeting customers wherever they happen…
News January 9
Latest Podcasts
Latest Resources
