Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
What New DTC Brands Need To Know About Making It In Today’s Market
For the past five years, we’ve seen brands quickly attain highly coveted unicorn status while other brands scrambled to follow in their footsteps. We’ve watched brands that arrived early to…
Executive Viewpoints January 13
NRF 2020: Walmart Exec, MIT Professor Say Retail Jobs Can Be ‘Good Jobs,’ But Much Work Remains
Closing an NRF 2020 keynote discussion with Walmart U.S. CEO John Furner, Zeynep Ton, Professor at the MIT Sloan School of Management, made a poignant point about the state of…
Features January 13
Beyond The Box: How To Get Started With Subscriptions
Today, no one is shocked to hear that retail is changing. It’s not an insight, just a fact. What does take insight is understanding how to roll with the punches…
Executive Viewpoints January 13
NRF 2020: Microsoft CEO Cites Walgreens, Canada Goose And Walmart As Retail Tech Leaders
“You cannot be cool by association with a tech brand. You have to be cool on your own.” -Microsoft CEO Satya Nadella
Features January 12
Qurate Retail CEO Will Chair NRF Board
The National Retail Federation Board of Directors has elected Mike George, Chairman and CEO of Qurate Retail, as its new chairman. Qurate Retail’s brands include QVC, HSN and Zulily. George…
News January 12
New Year, New Look, New Features: Welcome To The New Retail TouchPoints
If you’re reading this, that means you’re on the brand new Retail TouchPoints website. Queue the fireworks. To usher in the new decade, we decided to give our website a…
Executive Viewpoints January 11A.T. Kearney Rebrands Itself To Reflect Emphasis On Collaboration
A.T. Kearney has rebranded itself as Kearney as part of the firm’s new brand messaging, visual identity and approach to communications. The consulting company underwent a comprehensive review of its…
News January 10Impulse Shopping Is Now The Norm: 70% Of Consumers Shop In ‘Micro-Moments’
As consumer shopping habits continue to evolve, retailers must come to terms with one drastic reality — shoppers now like to shop whenever the mood strikes, and that’s often in…
News January 10
David’s Bridal Creates Chief Partnership Officer Position As It Aims For Product Category Expansion
David’s Bridal is continuing its turnaround efforts with the creation of a Chief Partnership Officer role, which will help the retailer maintain the momentum of its expanding partnership department. Nevin…
News January 10
Latest Podcasts
Latest Resources
