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Target Debuts Private Label Luggage Collection
Target will expand its private label push with a new line of luggage called Open Story. The portfolio will include items such as backpacks, garment bags and packing cubes that…
News February 7Under Armour Promotes Execs To COO And Newly Created CXO Role
Under Armour has promoted Colin Browne to the role of Chief Operating Officer (COO) and Paul Fipps to the newly created position of Chief Experience Officer (CXO), effective Feb. 17.…
News February 7Tapestry Names New Leaders For Kate Spade, Stuart Weitzman And APAC Division
Tapestry has added three new leaders to its executive team: Liza Fraser was named CEO and Brand President of Kate Spade; Giorgio Sarné was promoted to CEO and Brand President…
News February 7Coronavirus Update: Brands Temporarily Close Chinese Shops, But Supply Chain Pressures Could Be Biggest Risk
The fast-moving coronavirus outbreak centered in China is making headlines around the world, but its impact on retail has been subdued thus far. However, some multinational U.S. retailers with a…
Features February 77-Eleven Pilots Cashierless Store At Texas Headquarters
7-Eleven is the latest retailer to test out a cashierless checkout location, piloting a 700-square-foot non-traditional store for employees at its corporate headquarters in Irving, Texas. To shop in the…
News February 75 Tips To Deliver World-Class Customer Service
The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss, consumers take very different paths to solve product or service issues. While…
Executive Viewpoints February 75 Vital Tips For Winning At BOPIS
Over the past several years, many brick-and-mortar retailers have seen online-only retailers lure their customers away with always-open virtual showrooms, seemingly endless inventory, and fast and inexpensive shipping. However, savvy…
Executive Viewpoints February 7Casper IPO Pricing Values Retailer At $476 Million, Well Below $1 Billion Private Valuation
Casper has priced its IPO at $12 per share, well below the initially planned $17 to $19 per share, according to CNBC. The pricing values Casper at $476 million, less…
News February 6Can Malls Regain Their Mojo?
By many measures, malls and shopping centers are weathering retail’s current rough seas just fine. Total U.S. mall occupancy rates have essentially remained steady, dipping minutely from 93.1% in 2015…
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