Do Followers & Fans Equal Loyalty: A Look Inside Retailers Strategies For Social CRM
Some retail and consumer brands now have more than one million “fans” and “followers” via social networks such…
News January 19
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Retail CRM Migrating To Mobile Platforms As New Solutions Digitize Card-Based Programs
One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet…
News January 19Customer-Driven Innovations Front & Center At NRF’s Big Show
Earlier this week in NYC, an upbeat crowd filled the Jacob Javits Center for The National Retail Federation’s…
News January 145 Hot Concepts From NRF’s Big Show Retailers Can’t Ignore
The retail industry has some game-changing trends emerging right now–mobile, social, omni-shopper, automated upsells and pricing differentiation–to name…
News January 14Motorola Launching Mobile Loyalty Solution & Service To Digitize Store Card Plans
As retailers ramp up efforts to digitize store branded cards and foster customer relationships via new touchpoints, Motorola…
News January 12Infor Adds Task Management Solution To Workforce Suite With NRF Big Show Intro
Already a leading player in the workforce management space with more than 2,000 retail customers and over 5…
News January 11Solution Spotlight: Runa Leverages Analytics to Improve Conversion Rates
Concept:In recent years e-tailers have focused on driving traffic to their sites, spending more than $20 billion on…
News January 7Top Stories of 2009
As 2009 comes to a close, I wanted to thank you for your continued support and interest in…
News December 31A&P Launches Online Printable Coupons
The Great Atlantic & Pacific Tea Company, Inc. recently premiered a new online coupon gallery available via its…
News December 29Top Stories
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