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Global Commerce: How To Assess Readiness And Select Market Entry Points

  Following is Part 1 of the Retail TouchPoints series, titled: Advances In Cross-Border Trade. This section offers…

News June 3
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Virtual Assistant Ultra Harnesses Video To Engage Shoppers

Among the multiple tools and solutions available to retailers today, digital signage can help improve engagement and dwell…

News June 3
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Zales.com Adopts BevyUp Social Collaboration Tool

Zales, a jewelry retailer, has implemented BevyUp, a collaborative online shopping platform, on the e-Commerce site. The BevyUp…

News June 3
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ECommera Acquires OrderDynamics

ECommera, a decision-intelligence commerce solutions provider, today announced the acquisition of OrderDynamics, a cloud order management system (OMS)…

News June 3
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ModCloth Speeds Service Response Times With Zendesk

Overall, consumers rely heavily on call centers to interact with customer service agents, with 60% of shoppers preferring…

News June 3
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Capgemini And SAP Create Packaged Solutions That Leverage Big Data

Capgemini, a technology performance consultant, announced a partnership with SAP AG to provide packaged retail business solutions for…

News May 29
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Mobile “Mind Shift,” Trends And Successes Discussed During Webinar

With 3 billion smartphones in use by the end of 2017, mobile is fast becoming consumers’ primary touch…

News May 29
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CXPA Launches New Certification Program

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced plans to launch a Certified Customer Experience…

News May 28
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GameQuestDirect.com Cuts Costs By 60% With GoECart

GameQuestDirect.com, a video game eTailer, replaced multiple e-Commerce systems with a single, all-in-one e-Commerce technology platform from GoECart.…

News May 28
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