Newegg Unifies Self-Service, Live Chat To Power Omnichannel Concierge
As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service…
News December 12
Latest In: News
Amazon Denies Plans To Open 2,000 Stores
Amazon definitely is taking steps into the world of brick-and-mortar retailing, but for the time being they remain…
News December 9Swank Boutique Ramps Up Store Surveillance With HD Cameras
Swank Boutique offers women’s accessories, jewelry, small gifts and clothing that can slip off hangers or fall victim to sleight…
News December 8Starbucks Five-Year Plan: 12,000 New Stores And A Focus On China
While Howard Schultz’s upcoming retirement as Starbucks’ CEO has sparked many questions about the coffee giant’s future direction,…
News December 8High-Tech Shoppers Are High On Mobile And Social Usage
According to the Consumer Technology Association (CTA), 68% of consumers —roughly 170 million people —plan to purchase technology…
News December 7
Staples Sells Majority Stake In European Business
Staples is selling a controlling interest in its European operations to an affiliate of private investment firm Cerberus…
News December 7American Apparel Warns 3,500 Employees Of Possible Layoffs
Last month, American Apparel filed for bankruptcy for the second time in 13 months, and said that it…
News December 7‘Suggested Selling’ In Stores To Top 51% By 2019
As the store’s role continues to evolve with consumer shopping preferences changing, omnichannel retailers aren’t just dabbling in…
News December 7MaxMedia Launches Labathon Challenge To Spur Retail Innovation
MaxMedia, a digital retail experience agency, is launching its inaugural Labathon Challenge on Jan. 19, 2017. The 20-hour…
News December 7Top Stories
Latest Podcasts
Latest Resources
