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Interactions Unveils Voice Biometrics Service

Interactions has released its Voice Biometrics service as an extension of the company’s Intelligent Virtual Assistant solution. Voice Biometrics is…

News February 7
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47% Of CX Managers See Outdated Technology As Biggest Barrier

Although retailers are quick to emphasize technology’s importance in augmenting today’s customer experience, many brands are still having…

News February 7
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Aptos Addresses Personalization In-Store

In this episode, Dave Bruno, Marketing Director at Aptos and Andrew Spear, VP of Technology at F3G, share…

News February 6
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Tiffany & Co. CEO Steps Down

A diamond may last forever, but many a CEO’s days are numbered. Hours before its first-ever Super Bowl…

News February 6
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Walmart Scraps ShippingPass, Lowers Free Shipping Threshold To $35

Walmart has cancelled its ShippingPass subscription delivery pilot only seven months after opening the platform to all shoppers,…

News February 3
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Hudson’s Bay In Preliminary Talks To Take Over Macy’s

Saks Fifth Avenue and Lord & Taylor parent Hudson’s Bay has approached Macy’s about a possible takeover, according…

News February 3
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Symphony Commerce Appoints Ken Fine As CEO

Symphony Commerce, a Commerce as a Service (CaaS) platform provider, has named Ken Fine CEO. Fine succeeds Harish…

News February 3
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A&F Promotes Merchandising Chief To CEO

Abercrombie & Fitch (A&F) is filling out its C-suite with internal talent, promoting President and Chief Merchandising Officer…

News February 3
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Amazon Posts 55% Q4 Profit Rise Off Holiday 2016

Amazon had yet another lucrative holiday season, capping off 2016 with a 55% year-over year profit increase to…

News February 3
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