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How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel
From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have…
Features September 9From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy
Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9Shopping on the Go: Building a Seamless Experience with Mobile Data Quality
Six steps to create a data quality engine optimized for mobile retail
Sponsored September 8Macy’s Marks Four Decades of I.N.C. Brand with Christian Siriano Collaboration
Macy’s is celebrating the 40th anniversary of the I.N.C. women’s ready-to-wear private label brand by recruiting noted designer…
News September 8Walmart to Offer Associates Free OpenAI Training in 2026
As part of its $1 billion commitment to employee skills enhancement, Walmart has collaborated with OpenAI to offer…
News September 8Office Depot’s New Pickup Promise: 15 Minutes or a $15 Coupon
Office Depot has launched its “15-Minute Pickup Promise” at Office Depot and OfficeMax stores nationwide. Qualifying mobile or…
News September 8The Challenge of Retail Data Security in 2025: Balancing Personalization and Protection
Retail has reached a stage where customers desire and demand personalization. In the present world, people expect to…
Executive Viewpoints September 8The Experience Equation: What Retailers Need to Get Right
Featuring: Melissa Gonzalez, Principal at The Design Firm MG2 In an age of instant delivery, why are so…
Podcast September 8Harry & David, Things Remembered will be Popping Up for Holiday 2025
Gourmet food brand Harry & David and personalization retailer Things Remembered — both part of the 1-800-Flowers.com portfolio…
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