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How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have…

Features September 9
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From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy

Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…

Executive Viewpoints September 9
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Shopping on the Go: Building a Seamless Experience with Mobile Data Quality

Six steps to create a data quality engine optimized for mobile retail

Sponsored September 8
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Macy’s Marks Four Decades of I.N.C. Brand with Christian Siriano Collaboration

Macy’s is celebrating the 40th anniversary of the I.N.C. women’s ready-to-wear private label brand by recruiting noted designer…

News September 8
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Walmart to Offer Associates Free OpenAI Training in 2026

As part of its $1 billion commitment to employee skills enhancement, Walmart has collaborated with OpenAI to offer…

News September 8
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Office Depot’s New Pickup Promise: 15 Minutes or a $15 Coupon

Office Depot has launched its “15-Minute Pickup Promise” at Office Depot and OfficeMax stores nationwide. Qualifying mobile or…

News September 8
privacy Ron Reiter Sentra

The Challenge of Retail Data Security in 2025: Balancing Personalization and Protection

Retail has reached a stage where customers desire and demand personalization. In the present world, people expect to…

Executive Viewpoints September 8

The Experience Equation: What Retailers Need to Get Right

Featuring: Melissa Gonzalez, Principal at The Design Firm MG2 In an age of instant delivery, why are so…

Podcast September 8
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Harry & David holiday display for future pop-up store.

Harry & David, Things Remembered will be Popping Up for Holiday 2025

Gourmet food brand Harry & David and personalization retailer Things Remembered — both part of the 1-800-Flowers.com portfolio…

News September 5
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