The Latest
Filter by Topic
Filter by Type
Convenience at the Curb: New Shopping Solutions are Here to Stay
Customer experience has long been an important focus for retailers, but the way that experience is measured has…
Executive Viewpoints October 5
Take a Step Outside: How Collaboration Enables Retailers to Understand Customer Context
The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless…
Executive Viewpoints October 5
Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems
Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled…
Features October 5
Walmart Sells Majority Stake in Asda to UK-based Investors
Walmart will sell a majority stake in the UK-based grocery retailer Asda to the Issa brothers, the co-CEOs…
News October 2
The Home Depot Promotes Insider to President and COO
The Home Depot has named Edward “Ted” P. Decker as President and COO, effective Oct. 5, 2020. A 20-year…
News October 2
Arming The Modern Associate With Fitting Rooms Of The Future
The COVID-19 pandemic has, in many ways, moved traditional retail technology five to 10 years forward. But what…
Executive Viewpoints October 2
Retail Re-Brand: Lessons Learned from the Front Lines of an Acquisition
Pier 1 Imports, Barney’s New York, Forever 21…the list of retailers filing for bankruptcy seems to be growing…
Executive Viewpoints October 2
Jonathan Adler Boosts Site Traffic and Conversion Rates With Email Personalization
In early (pre-pandemic) 2020, Jonathan Adler was poised to have a good year. The home décor and furniture…
Features October 2
Nordstrom Launches Beauty Packaging Recycling Initiative
Nordstrom has launched BEAUTYCYCLE, a recycling program that allows customers to bring their empty beauty product packaging to…
News October 1Top Stories
