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ar Charles Carriere Scandy

The Future of AR-Enabled 3D Scanning in Fashion Retail

Google’s recent acquisition of smart glasses company North set off a wave of speculation in the tech community.…

Executive Viewpoints November 16
Andy Ellwood on Retail Remix

With COVID, Grocery Finally Goes Digital

Featuring: Andy Ellwood, Basket Even when we’re not in lock down, we’ve likely all been minimizing the number…

Podcast November 16
emerald Herve Sedky Reed exhibitions
Emerald

Emerald Appoints New President and CEO

Emerald Holding Inc. (Emerald), parent company of Retail TouchPoints, has appointed former Reed executive Hervé Sedky to the…

News November 13
Claire's loyalty programs

Claire’s Launches Loyalty Program with Emphasis on Cash Back and Personalized Perks

Claire’s has launched its first-ever loyalty program, Claire’s Rewards. The free points-based program includes free shipping twice per…

News November 13
bebe stores
bebe

bebe stores Acquires 47 Buddy’s Home Furnishings Franchises for $35 Million

Specialty licensor of women’s apparel and accessories bebe stores inc. has purchased 47 Buddy’s Home Furnishings rent-to-own franchises…

News November 13
chatbot David's Bridal liveperson support center

David’s Bridal Implements Chatbot to Improve Messaging Traffic Management

David’s Bridal has launched a messaging-powered experience for customers led by concierge bot “Zoey.” The chatbot, which is…

News November 13
Executive ViewPoints mobile Nativex Tiffany Ou

How Coronavirus Changes Mobile Commerce for Retail Brands This Holiday

As we approach the traditional sales window ahead of the holidays, retailers and brands have to move quickly…

Executive Viewpoints November 13
customer service Executive ViewPoints kim houlne working solutions

Rethinking Retail Customer Service for COVID-19 and its Aftermath

America’s retailers are racing to overhaul customer-service operations. And for good reason. Digital retail is seeing massive growth.…

Executive Viewpoints November 13
3pillar global backcountry backcountrycom digital CX Featured Gearheads klarna outdoor recreation surge pop-ups

Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has…

Features November 13
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