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The Ethical Shopping Journey
One of my first jobs was at The Body Shop. It was the early 1990s, and the store…
Executive Viewpoints March 30Mytheresa Personalization Push Drives Uptick in Conversions, Engagement
Luxury online fashion retailer Mytheresa has improved add-to-cart and conversion rates as well as reduced mobile bounce rates…
News March 29Bed Bath & Beyond Hires Former Walmart, Wayfair Execs to Accelerate Digital Growth
Bed Bath & Beyond has hired two new executives to drive the growth of its $3 billion digital business:…
News March 29Reports: Nike Cutting Ties With Six Retailers, Including DSW and Urban Outfitters
Nike has reportedly closed its accounts with DSW, Urban Outfitters, Shoe Show, Dunham’s Sports, Olympia Sports and Big…
News March 29Why Investors are Racing to Buy Up Amazon’s Hottest Third-Party Sellers
There’s a modern-day gold rush on, except instead of the hills and creek beds of the American West,…
Features March 297 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty
Continually mining and employing data is essential if retailers — and their brand partners — are going to…
Executive Viewpoints March 29How a True Net Cost Analysis Helps Retailers Maximize Promotions
Since the start of the global COVID-19 pandemic, retailers have faced new, unprecedented challenges — particularly as consumer…
Executive Viewpoints March 29Social Stores, Micro-Fulfillment and the Future of Experiential Strategy
Featuring: Michelle Collins, Non-Agency Michelle Collins built her business, A Non-Agency, in the early days of the “experiential…
Podcast March 29Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform
Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network…
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