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Eiko Kawano ethics in retail Executive ViewPoints publicis sapient

The Ethical Shopping Journey

One of my first jobs was at The Body Shop. It was the early 1990s, and the store…

Executive Viewpoints March 30
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Mytheresa

Mytheresa Personalization Push Drives Uptick in Conversions, Engagement

Luxury online fashion retailer Mytheresa has improved add-to-cart and conversion rates as well as reduced mobile bounce rates…

News March 29
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Bed Bath and Beyond website

Bed Bath & Beyond Hires Former Walmart, Wayfair Execs to Accelerate Digital Growth

Bed Bath & Beyond has hired two new executives to drive the growth of its $3 billion digital business:…

News March 29
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Reports: Nike Cutting Ties With Six Retailers, Including DSW and Urban Outfitters

Nike has reportedly closed its accounts with DSW, Urban Outfitters, Shoe Show, Dunham’s Sports, Olympia Sports and Big…

News March 29
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Amazon Gold Rush Marketplace third-party sellers

Why Investors are Racing to Buy Up Amazon’s Hottest Third-Party Sellers

There’s a modern-day gold rush on, except instead of the hills and creek beds of the American West,…

Features March 29
Executive ViewPoints Greg Kerr inmar intelligence loyalty

7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

Continually mining and employing data is essential if retailers — and their brand partners — are going to…

Executive Viewpoints March 29
Executive ViewPoints Jin Ro PRGX promotions
BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World

How a True Net Cost Analysis Helps Retailers Maximize Promotions

Since the start of the global COVID-19 pandemic, retailers have faced new, unprecedented challenges — particularly as consumer…

Executive Viewpoints March 29
Michelle Collins on Retail Remix

Social Stores, Micro-Fulfillment and the Future of Experiential Strategy

Featuring: Michelle Collins, Non-Agency Michelle Collins built her business, A Non-Agency, in the early days of the “experiential…

Podcast March 29
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Salvatore Ferragamo

Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform

Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network…

News March 26
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