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Why Relevance is Key: 26% of Shoppers Will Pay More for Personalized Recommendations
Retailers have access to all the customer information needed to deliver winning ecommerce experiences, but they must use…
Features August 30
Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism
Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The…
News August 30
The Big Secret: Why the Most Important 3 Letters in Retail Recovery are ERC, Not PPP
As we all continue to cautiously progress from lockdowns and staggering COVID caseloads to something beginning to resemble…
Executive Viewpoints August 30
#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience
I have very vivid memories about Service Merchandise, a now-defunct business with a unique ordering process focused on…
Executive Viewpoints August 30
Afterpay Helps Retailers Target Younger Shoppers with Afterpay Ads
Afterpay has launched Afterpay Ads, a suite of advertising products designed to help retailers and brands reach, acquire…
News August 27
The Matryoshka Trend: Breaking Down the Rise of Retail’s “Russian Dolls”
As the world reopens in full force amid COVID-19 vaccination efforts, brands seek new ways to turn customers’ in-store experience…
Executive Viewpoints August 27
Luxury Veteran Named Michael Kors CEO, Preps to Move into Top Spot at Parent Company Capri in 2022
Former Coach President and CEO Joshua Schulman has been appointed CEO of the Michael Kors brand and will…
News August 27
Increasing Efficiency for Remote Retail Teams
Having remote teams as a permanent part of company infrastructure wasn’t encouraged in most businesses before the pandemic.…
Executive Viewpoints August 27
Overcoming the On-Demand Delivery Tradeoff: How to Keep Customers Without Cutting Profits
Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost…
Executive Viewpoints August 27Top Stories
