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Why Retailers Need to Prioritize the Post-Sale Experience
Operations Experience Management, or OXM, empowers brands and retailers to drive loyalty post-purchase. Rather than simply personalizing the…
Features January 24
Report: Sycamore, Acacia Make Acquisition Bids for Kohl’s as it Faces Investor Pressure
Kohl’s has confirmed that at least two suitors have made acquisition offers. Sycamore Partners is reportedly willing to…
News January 24
Deloitte: Strengthening Employee Schedule Stability Can Help Retailers Relieve Labor Woes
Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many…
Features January 24
4 Ways to Customize the Employee Experience With Retention in Mind
Without customers, retail businesses grind to a halt. That’s why price and merchandise are carefully curated to align…
Executive Viewpoints January 24
What’s the Surprising Truth About Ecommerce’s Profitability?
Despite overwhelming industry hype, 2020 was not the year ecommerce took over retail. Instead, it was when brick-and-mortar…
Executive Viewpoints January 24
NRF Special: Inside the Big Show
Featuring: Adam Blair, Nicole Silberstein, & Bryan Wassel, Retail TouchPoints The National Retail Federation Big Show is, well,…
Podcast January 24
dunnhumby Debuts White Label Retail Media Platform
Retail data science company dunnhumby has developed a new platform designed to enable retailers to easily launch and…
News January 21
NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges
Against daunting odds, the 2022 National Retail Federation Big Show once again brought retailers and suppliers face to…
Features January 21
Neiman Marcus Promotes New Supply Chain, Technology Leaders
Neiman Marcus has promoted two new C-level executives to support its Revolutionizing Luxury Experiences growth roadmap. Amanda Martin…
News January 21Top Stories
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