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JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their…

News January 18
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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the…

Executive Viewpoints January 18
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Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base

Diversity is a vast topic with any number of challenges — but also with potential solutions that can…

Features January 18
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What to Know About Gen Z Attitudes Toward the Post-Purchase Experience

Did you know there are approximately 67 million people in the U.S. who were born between 1997-2012? This…

Executive Viewpoints January 17

Influencer Marketing and the Evolution of Social Commerce

Featuring: Alessandro Bogliari, The Influencer Marketing Factory “How do you define social commerce?” The answer may be different…

Podcast January 17
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Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Stories about poor customer service are, unfortunately, legion, but it’s doubtful many of them concern Chewy. The ecommerce…

Features January 16
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Taking Your CSR Plans from ‘Good Intentions’ to Tangible Action

A previous blog explored Corporate Social Responsibility (CSR) and the high importance both shoppers and employees put on…

Executive Viewpoints January 16
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Checkout Solution Provider Bolt Raises $355 Million

Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s…

News January 14
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NRF Calls for Government to Work With Companies After Supreme Court Blocks Vaccine Mandate

In a 6-3 vote, the Supreme Court has blocked OSHA and the Biden administration’s planned vaccine mandate, which…

News January 14
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