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Why Retail Marketers Should Think of AI as a ‘Team Member Who Has Superpowers’
Today’s consumer exhibits little patience with retailers that don’t understand them on a deep, personal level. Data-driven AI…
Features February 4
How Omnichannel Selling Can Directly Build Customer Loyalty
Improving customer experience and increasing customer engagement is the key to a sustainable and profitable retail enterprise. The…
Executive Viewpoints February 4
Nordstrom Launches Branded Podcast Hosted by Retailer’s President
Nordstrom is jumping into the world of audio content with the launch of a new branded podcast, The…
News February 3
Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement
We know one of the most critical ways brands connect with consumers is via social media. In fact,…
Executive Viewpoints February 3
Netomi Helps Retailers Automate Customer Service Inquiries with AI
AI-based customer service platform Netomi aims to help retailers deliver high quality experiences for shoppers while reducing costs.…
News February 3
Best Buy to Add 1,000 New Tech Employees to Support CX Innovation
Best Buy plans to hire 1,000 new employees for its technology team and has teamed up with Amazon…
News February 3
Shipt Names Target Operations Exec as its New CEO
Last-mile delivery company Shipt has named Kamau Witherspoon as its new CEO, effective March 1, 2022. Witherspoon will…
News February 2
Salesforce Acquires Atonit to Add a Marketplace Platform to its Ecommerce Portfolio
Salesforce will acquire Brazilian marketplace solution Atonit, adding marketplace capabilities to its own ecommerce platform. Salesforce will share…
News February 2
David’s Bridal Targets Younger Shoppers With First Junior Dress and Gown Collection
David’s Bridal has launched its first-ever exclusive junior collection, Jules & Cleo, as the retailer prepares for large…
News February 2Top Stories
