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Foot Locker Plans to ‘Simplify the Business’ and Grow its Omnichannel Opportunities
Foot Locker President and CEO Mary Dillon is “looking for ways to simplify the business to make sure…
News November 21TechCrunch: Gopuff Adds New Services Including Gifting and In-store Pickup
Delivery startup Gopuff has updated its services to make ordering easier with a new version of its app…
News November 21Bloomingdale’s Features Chanel, Ralph Lauren in Multi-Brand Virtual Holiday Store
Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel, Ralph Lauren…
News November 21The Counterintuitive Marketing Magic Behind True Classic’s DTC Success
Being a DTC brand is a bit of a slog lately — just ask Peloton, Wayfair or Allbirds.…
Features November 21Business Success Begins with Employee Training and Empowerment
Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations…
Executive Viewpoints November 21What Does CX Automation ‘Done Right’ Look Like?
As more omnichannel retailers look to adopt CX automation to better serve customers through the full order lifecycle,…
Executive Viewpoints November 21Social Impact Lessons from TOMS
Featuring: Amy Smith, Chief Strategy & Impact Officer, TOMS TOMS was an early pioneer of the purpose-driven retail…
Podcast November 21Rite Aid in Delivery Deal with Grubhub; Uber Partnership Supports Delivery from 17,000 Neighborhood Stores
Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace,…
News November 18High-End Outerwear Brand Nobis Launches Resale Program
Canadian premium outerwear brand Nobis has launched a new peer-to-peer resale program, NEXT by Nobis, in partnership with…
News November 18












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