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Your Last-Mile Partner’s Tech Doesn’t Matter as Much as How They Use It
For retail and ecommerce brands, delivery performance has become a direct driver of customer satisfaction and repeat purchases.…
Executive Viewpoints August 12
Target Taps Its First Chief AI Officer as Tech Push Deepens
Chandhu Nair joins Target as SVP and Chief AI Officer and Purvi Shah steps into the role of…
News August 11
Grocery to Western Wear: Retailers Flag a More Cautious Shopper
Grocery, outdoor apparel, kids' apparel, farm and ranch and western wear all posted quarterly earnings within weeks of…
Features August 11
Why the Best Subscription Brands Make It Easy to Leave
Featuring: Rachel Sheriff, Chief Customer Officer, Recurly Subscription acquisition may be slowing, but that doesn’t mean consumers are…
Podcast August 10
AI Won’t Replace Brand Operators, It Will Kill Average Ones
Every few months, a new wave of commentary declares that artificial intelligence is about to replace marketers, ecommerce…
Executive Viewpoints August 10
Spencer Spirit Holdings to Acquire Hot Topic, BoxLunch and Her Universe
The deal will expand the company's retail footprint to 3,000 locations.
News August 7
Claire’s Is Reinventing the Piercing Experience Across 900 Stores
Claire's brand reset is underway after filing for bankruptcy and its acquisition by Ames Watson in 2025. Chief…
Features August 6
Etsy Cuts 12% of Workforce to Move Faster
Etsy is eliminating roughly one in eight jobs to revamp the organization. The company also reported second quarter…
News August 6
When Convenience Stops Feeling Convenient
Retail has spent years improving the mechanics of shopping. Delivery windows have shrunk from days to hours. Search…
Executive Viewpoints August 6Top Stories
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