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Victoria’s Secret Looks to Build ‘Lifelong Relationships’ with New Combined Loyalty Program
Victoria’s Secret & Co.(VS&Co)is piloting a new combined loyalty program for Victoria’s Secret and Pink that will allows…
News February 27New York Times: Federal Judge Reduces Scope of Injunction Preventing Starbucks from Firing Organizing Workers
A federal judge in Michigan withdrew an order blocking Starbucks from firing any U.S. worker because they engaged…
News February 27Transforming Customer Loyalty with Emerging Technology
While a new year means new opportunities for retailers, the importance of a successful customer loyalty program remains…
Executive Viewpoints February 27CFO Survey: 51% of Retailers Plan to Raise Prices (Slightly) in 2023
Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half (51%)…
Features February 27How AP Automation is Helping Protect Retailers Against Invoice Fraud
At a time when huge numbers of retailers and main street businesses are under incredible pressure just to…
Executive Viewpoints February 27New Ways to Accelerate Customer Centricity
Featuring: Kathy Kimple, Executive Director, Strategy Group, OSF Digital Having a focus on the customer has always been…
Podcast February 27Casetify Highlights Flip-Phone Fashions in NYC Pop-Up
Global lifestyle brand Casetify has opened its first Style Lab in New York City, a retail pop-up highlighting…
News February 24Ikea Taps Meta’s Tech for New In-Store AR Game in Sweden
Ikea’s marine-focused Blåvingad toy line is the inspiration behind a new interactive AR experience — Lilla Äventyret (The…
News February 24Overwhelmed Customer Service Teams? Keep Returns at Bay with Automation
The not-so-new online face of retail has already transformed most aspects of the path to purchase for consumers,…
Executive Viewpoints February 24



























