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community-based commerce customer experience customer retention digital growth direct-to-consumer dtc Featured Graf Lantz Retail ThinkTank: Business Agility & Innovation (2023) sustainability wholesale
For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years.

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless…

Features May 23
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Larissa Loden

The first Larissa Loden store, located in St. Paul, Minn., was designed as a beacon for customers and…

News May 22
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NYC Mayor Eric Adams presents a new joint plan to combat retail theft.

NYC Unveils Plan to Combat both Organized and Individual Retail Theft

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has…

News May 22
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Tanger Outlets to Enhance Loyalty Program with Customer Engagement Solution

Tanger Outlets will deploy a customer engagement platform from Coniq to better empower its retail partners to deliver…

News May 22
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Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as…

Features May 22
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Strategies for Brands to Combat #AdBlindness

The digital advertising industry has arrived at its saturation point. Ads pop up, slide in or play in…

Executive Viewpoints May 22
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First-Time DTC Direct Mailer? Here’s How to Make this Channel Sing.

Digitally native brands have long thrived on using channels like social media and tools like retargeting to find…

Executive Viewpoints May 22

Shopping Center Marketing: Retail’s Most Expensive Gym Membership?

Featuring: Sean Snyder, Founder and President, Engagement Agents Have you noticed all the stores at your local shopping…

Podcast May 22
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Walgreens Reaches $230 Million Opioid Settlement with San Francisco

Walgreens Boots Alliance will pay $230 million to San Francisco over multipleyears in a settlement around the retailer’s…

News May 19
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