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ai consumer trends content marketing customer experience customer service influencer marketing post-purchase experience Retail ThinkTank (2023) Retail ThinkTank: Featured In Supply Chain & Fulfillment (2023) Retail ThinkTank: Supply Chain & Fulfillment (2023)
Merchants are revamping the post-purchase experience to focus on transparency and value for customers.

3 Post-Purchase Fails…and How to Fix Them  

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an…

Features August 15
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PayPal Names Intuit Exec as New President/CEO

PayPal Holdings has named long-time Intuit executive Alex Chriss as its new President and CEO, effective Sept. 27,…

News August 15
AAi Ariela & Associates International DTC brand Fruit of the Loom intimates Mergers & Acquisitions Parade
DTC disruptor Parade has been acquired by women-owned Ariela & Associates.

Ariela Buys DTC Intimates Trailblazer Parade

Women-owned intimates company Ariela & Associates International (AAi) has agreed to acquire DTC disrupter Parade. Parade will join the…

News August 15
design:retail design:retail News Michaels OKRP

Michaels Marks 50th Anniversary with Creativity-Inspired Brand Refresh

Michaels is marking a half century in operation with an updated brand identity and tagline, “Everything to Create…

News August 15
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The campaign for Victoria's Secret's new Icon collection will feature some familiar faces.

Victoria’s Secret Taps Past Angels for Debut of New ‘Icon’ Collection

The latest step in the reinvention of Victoria’s Secret involves bringing back some familiar faces, specifically former “Angels”…

News August 15
design:retail design:retail News store branding store design visual merchandising
Rise Dispensaries is refreshing stores in 14 markets to align with its new brand identity.

Rise Dispensaries Revamps Store Design with Latest Rebrand

 Rise Dispensaries, a cannabis retail chain owned by Green Thumb Industries Inc., has revitalized its brand identify and refreshed…

News August 15
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Rebranding: How to Create Unique, Timeless Branding

There’s an important distinction between the terms “branding” and “visual identity.” A brand covers the whole ethos, philosophy…

Executive Viewpoints August 15
bolt Featured Polywood Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023)
Polywood website

How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic…

Features August 15
starbucks

Starbucks Expands Reusable Cup Format to 12 California Stores

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has…

News August 14
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