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Fabletics Taps Liverpool Retail Group to Support Mexico Expansion
Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool, an omnichannel retail…
News October 22From Startup to Enterprise: What CX Looks Like at Different Business Stages
Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…
Executive Viewpoints October 22Inside Lowe’s Playbook for Pushing Category Conventions
Jennifer Wilson has been SVP and Chief Marketing Officer of Lowe’s for less than six months, but her…
Features October 22Boohoo CEO Steps Down Amid Strategic Business Review
Online fast-fashion retailer Boohoo is launching a strategic review to determine how it can best maximize shareholder value…
News October 21Chick-fil-A Cooks up Something New — An Entertainment App
Branded apps are nothing new, but Chick-fil-A’s new Play app — set to release on Nov. 18 —…
News October 21Starbucks Hires Chipotle Alum as New Global Chief Brand Officer
A few months after joining Starbucks as its new CEO, Brian Niccol has brought his first Chipotle alum…
News October 21Bed Bath & Beyond to Return to Brick-and-Mortar via Small-Format Stores Operated by Kirkland’s
Beyond, Inc., the parent company of Bed, Bath & Beyond, has entered a multi-faceted strategic partnership with home…
News October 21Rent the Runway CEO on the Evolution of Consumers and Her Company
When Jennifer Hyman and Jenny Fleiss started Rent the Runway, they wanted to disrupt the fashion industry. Now,…
Features October 21Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?
Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually. In 2023, fraudulent returns…
Executive Viewpoints October 21




























