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Building The Omnichannel: From Marketing Vision To Technical Reality

By Alex Brown, CEO, 10th Magnitude  On Dec. 19, 2013, Ian Goldman of Celerant Technology wrote a great…

Executive Viewpoints January 10
Alicia Fiorletta cross-channel retail daily news Green Leadership Retail TouchPoints Sears

Sears Drives Customer Satisfaction With Instant Rebates

Although product quality, selection and availability are very important, price is still a deciding factor for many customers.…

News January 10
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Microsoft Acquires Parature To Improve CRM Offerings

Microsoft has reached a definitive agreement to acquire Parature, a cloud-based customer engagement solutions provider. Financial terms of…

News January 9
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Study Shows Huge Business Potential For Mobile Shopping Apps

As mobile shopping continues to expand, there is significant potential for retailers to gain mobile wallet share through…

Features January 9
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Wearhop Brings Subscription Services To Kids

By Alicia Fiorletta, Senior Editor Subscription commerce models have seen a surge over the past couple of years,…

Executive Viewpoints January 9
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IBM To Unveil Commerce Composer Solution At NRF

To help retailers create a dynamic, personalized online shopping experience, IBM has introduced a new solution, called Commerce…

News January 9
chat customer service agents e-commerce hospitality news brief Retail TouchPoints TouchCommerce travel

FTI Leverages TouchChat To Drive Online Sales

Travel operator FTI GROUP is partnering with TouchCommerce to increase sales generated through its 5vorFlug brand, which offers…

News January 8
#NRFCoverage2014 BIG Show Manthan Systems NRF

Manthan To Showcase Decision Lifecycle Optimization Systems At NRF 2014

Manthan Systems, a retail business intelligence and analytics solutions provider, will be demonstrating its suite of ARC solution…

News January 8
Accenture Belk news brief Retail TouchPoints

Belk Taps Accenture To Synchronize Inventory Data

Belk, a department store company with 300 stores in 16 of the southern U.S. states, has selected Accenture,…

News January 8
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