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Five9 Updates Cloud-Based Contact Center Solution
Customer service is a pivotal part of the browsing and buying journey. Service agents, as a result, play…
News September 9
90% Of U.S. Shoppers Received A Gift Card Over The Past Year
Up to 77% of U.S. consumers have given a friend or family member a gift card in the…
News September 8
Realigning The Retail Organization For A Better Omnichannel Experience
Retailers have not fully reorganized for the omnichannel era. It’s a point that’s underscored in a recent study…
Executive Viewpoints September 8
ZinMobi Targets Consumers With Personalized Mobile Messaging
Consumers are becoming more tech-savvy and are expecting more personalized shopping experiences. As a result, retailers need to…
News September 8Big Data: Reshaping Retail Loss Prevention Operations: Turning The Tide On Fraud And Shrink
By David Speights, The Retail Equation Businesses, including retailers, are losing 5% of revenues to fraud every year,…
Executive Viewpoints September 8
Charlotte Russe And Nordstrom Connect Instagram Content And Commerce
With more than 200 million active users and 60 million photos shared per day, Instagram is a top…
Features September 8Meijer Partners With Alliance Data To Improve Credit And Loyalty Programs
Meijer tapped Alliance Data Systems’ Retail Services business, which manages more than 135 credit programs, to provide co-branded…
News September 5
Catalina Acquires Cellfire To Expand Digital Coupon Network
Personalized digital media company Catalina has entered into a definitive agreement to acquire Cellfire, a provider of load-to-card…
News September 5
Blinds.com Boosts Revenue By 92% With Liveclicker
To differentiate from the competition, online retailers are focused on creating more visually compelling experiences for consumers. Some…
Features September 5Top Stories
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