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How To Get To Omnichannel…Fast

As consumers, we’ve been experiencing omnichannel retail in our everyday lives.  Retailers know that today’s shopper uses all…

Executive Viewpoints October 14
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Retailers And Suppliers Optimize Merchandise Planning With Market6 Vantage Suite

Retailers and suppliers need to consistently collaborate and share information to drive customer satisfaction, loyalty and sales. Retail…

News October 14
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CPG And Retail M&A Activity Reaches Highest-Valued First Half Since 2007

CPG and retail mergers and acquisitions (M&A) increased 3.3% in the first half of 2014 to $140.7 billion,…

News October 14
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BoldChat Extends Live Chat To Mobile Devices

Now that mobile consumers can access their favorite retailers with just the tap of a screen, they have…

News October 14
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Turning Showrooming Into A Retail Advantage

Brick-and-mortar retailers are howling about “showrooming.”  Someone comes into the store to see, touch and experience the product,…

Executive Viewpoints October 14
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Luxottica

Luxottica CEO Resigns After Six Weeks In Position

Luxottica Group, a designer, manufacturer and distributor of luxury and sports eyewear, held an emergency Board of Directors…

News October 14
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TOMS Uses Salesforce Service Cloud To Fuel One For One Movement

Some retailers are focusing on social good and responsibility by forging relationships with charities and non-profits. But there…

Features October 13
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Is Your Contact Center Driving Your Omnichannel Strategy?

By John Cray, Enghouse Interactive Many retailers recognize that satisfying the demands of today’s highly connected consumers requires…

Executive Viewpoints October 13
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La Cage Aux Sports Increases Table Income By 10% With Motorola

Consumers said they planned to spend 9.1% less per restaurant meal in 2014, according to a survey from…

Features October 13
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