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How To Get To Omnichannel…Fast
As consumers, we’ve been experiencing omnichannel retail in our everyday lives. Retailers know that today’s shopper uses all…
Executive Viewpoints October 14Retailers And Suppliers Optimize Merchandise Planning With Market6 Vantage Suite
Retailers and suppliers need to consistently collaborate and share information to drive customer satisfaction, loyalty and sales. Retail…
News October 14CPG And Retail M&A Activity Reaches Highest-Valued First Half Since 2007
CPG and retail mergers and acquisitions (M&A) increased 3.3% in the first half of 2014 to $140.7 billion,…
News October 14BoldChat Extends Live Chat To Mobile Devices
Now that mobile consumers can access their favorite retailers with just the tap of a screen, they have…
News October 14Turning Showrooming Into A Retail Advantage
Brick-and-mortar retailers are howling about “showrooming.” Someone comes into the store to see, touch and experience the product,…
Executive Viewpoints October 14Luxottica CEO Resigns After Six Weeks In Position
Luxottica Group, a designer, manufacturer and distributor of luxury and sports eyewear, held an emergency Board of Directors…
News October 14TOMS Uses Salesforce Service Cloud To Fuel One For One Movement
Some retailers are focusing on social good and responsibility by forging relationships with charities and non-profits. But there…
Features October 13Is Your Contact Center Driving Your Omnichannel Strategy?
By John Cray, Enghouse Interactive Many retailers recognize that satisfying the demands of today’s highly connected consumers requires…
Executive Viewpoints October 13La Cage Aux Sports Increases Table Income By 10% With Motorola
Consumers said they planned to spend 9.1% less per restaurant meal in 2014, according to a survey from…
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