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Inside the new Foot Locker Kids in the Bronx

Foot Locker Opens First ‘Reimagined’ Kids’ Store in the Bronx

Foot Locker has opened its first standalone Kids Foot Locker “Reimagined” store at the Bay Plaza Shopping Center…

News February 5
dynamic pricing HappyOrNot Tim Waterton

The Cost of Pricing Perception: It’s Not Cheap! Why Retailers Can’t Afford to Ignore Customer Price Dissatisfaction

As the retail landscape becomes increasingly competitive, ensuring that pricing feels fair and transparent has never been more…

Executive Viewpoints February 5
Anton Timashev Cinnabon customer journey mapping Design Perspectives design:retail design:retail News Iroha Mart Voice of customer Wayvee Analytics Whole Foods

How Emotional Insights Transform Your CX Strategy

When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a…

Executive Viewpoints February 5
Coach data-driven design design:retail design:retail Featured Featured Holiday ThinkTank (2025) Holiday ThinkTank: In-Store Experience (2025) in-store experience modular design NRF 2025 Sephora store design
Retailers like Sephora and Coach are democratizing access to data, empowering store design teams to test, learn and iterate their store layouts and concepts.

How Coach and Sephora Use Data to Drive Design Innovation

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations,…

Features February 5
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JCPenney has launched a new B2B ecommerce site to better serve small businesses and non-profits that want to bulk order from the retailer.

JCPenney Launches New Ecommerce Site for Business Customers

JCPenney has launched a new business-to-business website to offer customers a more seamless and personalized experience when purchasing…

News February 4
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Using In-Store Expertise to Battle Black-Owned Beauty Brands’ Historical Hurdles

Products in the beauty and hair care space made by (and for) Black consumers had long been scarce…

Features February 4
AI agents conversational commerce generative AI google cloud multimodal AI NLP Paul Tepfenhart search wayfair

Generative AI in Retail: 4 Predictions for 2025

The retail industry’s rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved…

Executive Viewpoints February 4
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Trump's proposed tariffs on Canada, China and Mexico are causing turmoil.

Tariff Turmoil Puts Consumers, Retailers on Edge

Punxsutawney Phil’s annual moment in the spotlight was overshadowed this weekend by President Donald Trump, who spurred predictions…

News February 3
Ollie's Bargain Outlet Holdings

Ollie’s Bargain Outlet Adds CEO Title for Van Der Valk

As part of a planned succession, Ollie’s Bargain Outlet Holdings President Eric van der Valk has added CEO…

News February 3
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