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Peak Customer Experiences Begin With A Great Data Strategy

The renowned psychologist Abraham Maslow introduced the term “peak experience” — which refers to a self-actualized state of…

Executive Viewpoints March 1
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2016 To Usher In The Cognitive Commerce Era

The 2015 holiday shopping season served as a litmus test for retailers, underscoring the need to deliver seamless…

Executive Viewpoints March 1
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Consumer Privacy Thwarts The Short-Lived Rise Of Mobile Location Analytics

Retailers excited about using Mobile Location Analytics (MLA) to transform their businesses may want to rethink their strategies.…

Executive Viewpoints March 1
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Internal Solution Development: Retail Comes Full Circle

By Debbie Hauss, Editor-in-Chief Cloud and SaaS have been terms in our everyday conversation with retailers during the…

Executive Viewpoints March 1
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Do Retailers Appreciate Employees The Same Way They Appreciate Customers?

Did you know that Employee Appreciation Day is March 4? If not, that may be your first stumbling…

Features March 1
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7 Mobile Commerce Trends To Watch In 2016

As the mobile device continues to become a larger part of shoppers’ day-to-day lifestyles, retailers have to find…

News March 1
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To Marketplace Or Not To Marketplace?

Retailers are clamoring to find new ways to reach their target audience and expand their brand reach. Some…

Features February 29
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The Returns Debate: Is Leniency The Way To Go?

As e-Commerce traffic continues to rise, consumers count on the ability to easily return purchases. According to a…

Features February 29
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Connected Retail: The Promise of IoT

By Oliver Guy, Software AG For me, retail is the greatest industry on the planet. Why? Because it…

Executive Viewpoints February 29
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