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customer experience digital Executive ViewPoints john rakowski

Reinventing Retail: Improving The Customer Experience Through Application Intelligence

The retail industry is in the midst of digital transformation. Retailers must utilize innovative technologies in order to…

Executive Viewpoints July 26
Aberdeen Group business processes mobile workforce workflow management

45% Of Best-In-Class Organizations Deploy Mobile Workflow Technology

The increasingly mobile workforce has encouraged top-performing companies to deploy their workforce solutions on mobile devices. According to…

Features July 26
emarsys mobile engage push notifications solution spotlight

Emarsys Mobile Engage Designed To Optimize Push Notifications, In-App Messaging

Emarsys has released Mobile Engage, the newest solution within the cloud marketing software provider’s mobile suite. With the…

News July 26
coalition loyalty couponing Executive ViewPoints helloworld mobile wallet rebates russell zack

Elevated Offers: Enhancing Couponing For The Technology Era

In this digital age, consumers are increasingly turning to mobile technologies to engage with brands and accept timely…

Executive Viewpoints July 26
acquisition DKNY donna karan international fashion lvmh
1DK

G-III Apparel Group Buys Donna Karan International For $650 Million

G-III Apparel Group, designer, manufacturer and marketer of branded apparel and accessories, has entered into a definitive agreement…

News July 25
chapter 11 bankruptcy Sports Authority suppliers

Creditors Group Seeks Trustee To Manage Sports Authority Bankruptcy

While Sports Authority has continued to close its stores and sell off its remaining assets in the wake…

News July 25
department stores JCPenney marvin ellison myron ullman retail movers and shakers store operations transition

JCPenney Finalizes Chairman Transition During Tumultuous Times For Department Stores

Myron “Mike” Ullman III, the longtime and former CEO of JCPenney, is retiring from his position as company…

News July 25
bluetooth digital signage experiential optimal network configuration pure play tech deployment

Online Retailers Invade The Storefront

By Gina Daniel-Lee, Velociti Will brick-and-mortar retailers surrender the sales floor to pure-play online sellers? Not if they…

Executive Viewpoints July 25
ACE Ace Hardware customer experience customer satisfaction customer service customers hardware home improvement jeff gooding loyalty omnichannel personalization retail Retail TouchPoints shoppers store associates store satisfaction technology training

Ace Hardware Celebrates A Decade Of High Customer Satisfaction

For the 10th consecutive year, Ace Hardware ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according…

Features July 25
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