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The New Consumer Journey: Here’s How Brands Can Ride Ahead
The ways consumers discover products and develop loyalty to a brand has changed dramatically. A customer may see…
Executive Viewpoints May 5Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’
Payment providers are banking on the fact that millions of people will soon rely on AI to find…
Features May 2Bath & Body Works Bets that the Nose Knows
Bath & Body Works will spotlight the sneakily powerful sense of smell via its Come Back To Your…
News May 2UPDATE: Kohl’s CEO Ousted for Questionable Vendor Transaction
[Editor’s note: This story was originally published on May 1, 2025. It was updated on May 2, 2025…
News May 2The Payment Shift Retailers Can’t Ignore: Cash, Cards…or Crypto?
In-store shopping is back, with physical retail on track to reach 80% of global retail sales this year.…
Executive Viewpoints May 2DSW Debuts In-Store Protection Kiosks to Help Shoe Shoppers ‘Get More Wear from Every Pair’
DSW has rolled out Imbox Protection machines at nearly 500 locations, allowing customers to protect their newly purchased…
News May 1Instacart Accelerates Move into Enterprise Tech with Wynshop Acquisition
Instacart has purchased Wynshop, which provides ecommerce solutions to retailers including Wakefern and Pattison. Instacart has increasingly been…
News May 1Amazon Invests $4 Billion to Expand Rural Delivery Network
Amazon will invest $4 billion to enhance rural delivery capabilities, a move that will expand the number of…
News May 1Sustainability is the Lifeblood of British Heart Foundation’s New ‘Store of the Future’
A brand new “Store of the Future” concept store, a thrift shop operated by the British Heart Foundation…
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