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Amazon v. Traditional Retailers — Can The Latter Maintain Customer Expectations?

By Mayur Anadkat, Five9 It’s no secret that retail customer service has changed because now consumers want a…

Executive Viewpoints September 16
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Using Social Media To Measure Event Engagement

Retailers are increasingly turning to social media as a tool to determine how the public perceives their brand.…

News September 16
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Supply Chain API Network Project44 Raises $10.5 Million

Project44, a supply chain visibility enterprise cloud platform, has procured a $10.5 million Series A funding round. The…

News September 16
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Exxel Outdoors Doubles Mobile Conversion Across Seven E-Commerce Brands

With several different recreational brands in its portfolio, Exxel Outdoors has to ensure that all of its online…

Features September 16
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The Royal Group Integrates Shelfbucks Into POP Displays

The Royal Group, a provider of design, manufacturing, fulfillment, warehousing and distribution solutions for retailers and CPG manufacturers,…

News September 15
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Golfsmith Bankruptcy Filing Demonstrates Specialty Retail Risks

The beleaguered sporting goods industry took yet another hit as specialty golf retailer Golfsmith filed for Chapter 11…

News September 15
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Pirch Enhances Showroom Experience With Multi-Function Tablets

Luxury home appliance retailer Pirch has taken customer engagement to a new level by integrating Microsoft Surface Pro…

Features September 15
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#RSP16 Webinars Spark Editors’ Interest

From Sept. 19-22, Retail TouchPoints will be presenting seven webinars as part of the #RSP16 Retail Strategy &…

Executive Viewpoints September 14
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Will Best Buy’s Services Make It The IoT Leader?

Best Buy is one of several retailers selling Internet of Things (IoT) and connected home devices within stores,…

News September 14
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