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Amazon v. Traditional Retailers — Can The Latter Maintain Customer Expectations?
By Mayur Anadkat, Five9 It’s no secret that retail customer service has changed because now consumers want a…
Executive Viewpoints September 16Using Social Media To Measure Event Engagement
Retailers are increasingly turning to social media as a tool to determine how the public perceives their brand.…
News September 16Supply Chain API Network Project44 Raises $10.5 Million
Project44, a supply chain visibility enterprise cloud platform, has procured a $10.5 million Series A funding round. The…
News September 16Exxel Outdoors Doubles Mobile Conversion Across Seven E-Commerce Brands
With several different recreational brands in its portfolio, Exxel Outdoors has to ensure that all of its online…
Features September 16The Royal Group Integrates Shelfbucks Into POP Displays
The Royal Group, a provider of design, manufacturing, fulfillment, warehousing and distribution solutions for retailers and CPG manufacturers,…
News September 15Golfsmith Bankruptcy Filing Demonstrates Specialty Retail Risks
The beleaguered sporting goods industry took yet another hit as specialty golf retailer Golfsmith filed for Chapter 11…
News September 15Pirch Enhances Showroom Experience With Multi-Function Tablets
Luxury home appliance retailer Pirch has taken customer engagement to a new level by integrating Microsoft Surface Pro…
Features September 15#RSP16 Webinars Spark Editors’ Interest
From Sept. 19-22, Retail TouchPoints will be presenting seven webinars as part of the #RSP16 Retail Strategy &…
Executive Viewpoints September 14Will Best Buy’s Services Make It The IoT Leader?
Best Buy is one of several retailers selling Internet of Things (IoT) and connected home devices within stores,…
News September 14























