The Latest

Filter by Topic

Filter by Type

#nrf17 nrf17tptv

#NRF17 Day Three Video Wrap-Up

A number of solutions highlighted at #NRF17 feature capabilities to motivate store associates by making their responsibilities more…

News January 19
#nrf17 nrf17tptv

#NRF17 Day Two Video Wrap-Up

Companies like Steinmart, Serta Simmons and Books-A-Million are tapping new technologies to drive omnichannel initiatives and draw more…

News January 19
customer experience Customer loyalty Debbie Hauss editor's perspective flexibility loyalty rei returns store associates

My Last Great Customer Experience: 5 Ways REI Is Saving The Store

I just experienced my first backcountry camping trip a few months ago, and REI helped to make it a fun,…

Editor's Perspective January 19
editor's perspective Facebook influencer marketing social social media

Why Retailers Should Beware The Influencer’s Wrath

I don’t want to brag, but I have a friend who is an “influencer.” She is a powerful…

Editor's Perspective January 19

Fashion Brands Dior, Rag & Bone Move To VR’s Cutting Edge

This year has introduced retailers to a variety of unique, technology-driven opportunities to engage with consumers. Ever since…

Editor's Perspective January 19
audio tours Foot Locker mobile shopper experience shopper journey Storytelling

Foot Locker ‘Audio Tours’ Tell The Story Behind The Shoes

At museums and historical sites, you’ll often see visitors with earbuds listening to an audio commentary that gives…

News January 19
Dunkin' Donuts email marketing personalization personalized email marketing steve madden

How Steve Madden And Dunkin’ Donuts Make Personalization More… Personal

By Klaudia Tirico, Features Editor The Retail TouchPoints team and I just came off three very busy days…

Executive Viewpoints January 18
essilor Luxottica Sunglass Hut

Eyewear Giants Luxottica And Essilor Merge In $49 Billion Deal

Two of the biggest players in the $121 billion global eyewear market, Luxottica and Essilor, will team up…

News January 18
acuitas digital alliance customer service Intel iot merchandise RetailNext rfid sato global solutions store operations video analytics

Thomas Pink Taps RFID For Real-Time Shopper And Product Tracking

Thomas Pink has deployed a digital solution that will allow the luxury apparel retailer to track the movement of…

News January 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank