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8 Customer Service Trends You Need To Watch Out For In 2017
By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers…
Executive Viewpoints February 3
A&F Promotes Merchandising Chief To CEO
Abercrombie & Fitch (A&F) is filling out its C-suite with internal talent, promoting President and Chief Merchandising Officer…
News February 3
Amazon Posts 55% Q4 Profit Rise Off Holiday 2016
Amazon had yet another lucrative holiday season, capping off 2016 with a 55% year-over year profit increase to…
News February 3
Ralph Lauren CEO Larsson Steps Down
2017 may be barely a month old, but retail CEO departures already have been shaking up the industry.…
News February 2Is ‘Connected Fitness’ Generating Enough ROI For Under Armour?
Under Armour’s streak of 26 straight quarters with a 20% revenue increase snapped this week in a big…
News February 2
Despite Hype, Don’t Expect Quick Adoption Of Robotics In Retail
Judging by the buzz at the 2017 NRF Big Show, artificial intelligence-driven in-store robotics is one of the…
Features February 2
Addressing Change Management Challenges At Lifeway Christian Stores
Lifeway Christian Stores is working with Relex to solve systems and integration challenges at its 170 stores. The…
News February 1
How The Entertainer Personalizes The Toy Store Experience
The Entertainer is one of the largest independent toy retailers in the UK and operates more than 100…
News February 1
Cisco’s Ed Jimenez Addresses New Realities On Mobilizing The Store
In this episode of TouchPoints TV, Ed Jimenez, Global Retail Director at Cisco, talks about new demands in…
News February 1Top Stories
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