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The 4 Most Overlooked Touchpoints In Online Retail

Over the past decade, retailers have poured tremendous amounts of resources into creating and maintaining their e-Commerce sites,…

Executive Viewpoints February 21
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A Lesson On Why Individual Incentive Programs Don’t Work

By Steven L. Blue, Miller Ingenuity This past holiday season, I was shopping at a large retailer for…

Executive Viewpoints February 21
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Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive…

Features February 18
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Lean UX, Data-Driven Insights Top Mobile Trends In 2017

As mobile continues to gain a greater role within retail, brands must focus on five major trends in…

News February 18
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Stratix To Support Verifone Payment Devices

Managed mobile services provider Stratix Corporation announced it is now an authorized Verifone Estate Manager Technical Support Center.…

News February 17

GNC Takes $433 Million Loss Amid Mass Rebranding

GNC’s furious attempt at a turnaround is not looking promising. The retailer reported a net loss of $433…

News February 17
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Ralph Lauren Picks First CMO As It Moves ‘Forward’

Only weeks after CEO Stefan Larsson said he would step down from the brand in May due to…

News February 17
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The Physical Web – Digital Touch Points For Brick-And-Mortar

By Richard Graves, BKON Connect, Inc. The good news is that 92% of purchases are still made at…

Executive Viewpoints February 17
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Chinese Laundry, NetRush Simplify Sales Tax Management

With tax rules changing every year and varying across state lines, retailers face tremendous headaches trying to keep…

Features February 17
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