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Retail executives took to the Shoptalk stage this week to discuss the current and future state of the industry.

Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…

Features March 27
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Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Dealing with customer service for a faulty product or return? You’ve probably felt the frustration firsthand. What should…

Executive Viewpoints March 27
Advance Auto Parts

Advance Auto Parts Plans 30 New Stores in 2025, Promises More Expansion

Advance Auto Parts will open 30 new U.S. stores this year, moving toward a goal of adding at…

News March 26
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FedEx Launches Returns Service with 3,000 Dropoff Locations

FedEx has introduced FedEx Easy Returns, a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff…

News March 26
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Kroger Countersuit Blames Albertsons for Merger’s Failure

Aftershocks from the failed Kroger–Albertsons merger continue to ripple through the legal system. Albertsons had halted the proposed…

News March 26
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Carter’s Taps Vans Exec to Support Growth Goals

Carter’s has brought in a new President and CEO to ramp up its growth initiatives. Douglas Palladini, former…

News March 26
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How Localization is Helping CVS Position Itself as the Modern General Store

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations…

Features March 26
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AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these…

Executive Viewpoints March 26
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Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts

The 570-store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platform’s Carrot Ads…

News March 25
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