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The Missing Link In “Going Local”
“Going Local” has been a key ambition for retailers for years now. Recently, retailers’ desire to localize their…
Executive Viewpoints May 9Trump’s First 100 Days Set Uncertain Tone For Trade, Economic Future
The first 100 days of Donald Trump’s presidency have come and gone. But with trade agreements, health care…
Features May 964% Prefer Quality AI-Powered Customer Service To Human Interaction
Shoppers are starting to believe in the capabilities of artificial intelligence (AI), with 63% saying the technology is…
News May 8Finding True Customer Centricity
For decades, retailers have held fast and true to the marketing mantra, looking for a 360-degree view of…
Executive Viewpoints May 8Pointy Uploads Store Product Catalog To Online Database
Pointy has designed an electronic device that plugs into a store’s POS terminal to build an online catalog…
News May 8Leveraging Advances In Technology To Deliver Delight
By Phil Dance, Alter Agents Over that last several years, hyper-personalization has become a necessity for brands and…
Executive Viewpoints May 8Amazon Plays Hardball: Outscores Sporting Goods Growth Rate By 4X In 2016
Amazon accounted for less than 5% of all U.S. outdoor and sporting goods sales in 2016 — $5.5…
News May 8Schnucks Markets Names New President And COO
Schnucks Markets, Inc. has named David A. Peacock, former President of Anheuser-Busch, as President and COO. Peacock will…
News May 5Central Grocers Files For Bankruptcy As Creditors Seek Payment
The grocery sector has largely managed to insulate itself from retail’s bankruptcy bug of 2017, but Central Grocers…
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