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LogMeIn Acquires Nanorep To Enhance Customer Engagement
SaaS and cloud-based remote connectivity services provider LogMeIn has acquired Nanorep, a digital self-service, chatbot and virtual assistant…
News August 1Loyalty As A Behavior, Not A Tactic
Successful loyalty programs are rooted in mutual understanding and fair value exchange — not just of goods and…
Executive Viewpoints August 1Back From The Future
The retail landscape has seen more change in the past 20 years than in the hundred years before.…
Executive Viewpoints August 1Amazon And Whole Foods: Amazon Joins The Ranks Of Unified Commerce Retailers
Retail stories don’t always make the national news, especially outside of the holiday season. Amazon’s purchase of Whole…
Executive Viewpoints August 1How Data Silos Can Add Value To Retail Organizations
The now widely-accepted idea that having siloed customer data is a terrible mistake is, itself, a terrible mistake.…
Executive Viewpoints August 1ROI Of AI: 5 Ways Retailers Are Embracing The Innovation
“Artificial Intelligence (AI)” is being touted as one of the newest, most promising business technologies of the 21st…
Features August 1Como Expands Offering With Sense Express Loyalty Platform
Como, a cloud-based customer engagement solutions provider, has expanded its product offering with the launch of Como Sense…
News August 1SmarterHQ Brings Personalization To Oracle Commerce Cloud Customers
SmarterHQ has revealed that its personalization technology is now available in the Oracle Cloud Marketplace for Oracle Commerce Cloud customers.…
News August 1Amazon Claims 56% Of General Merchandise Traffic
When it comes to selling general merchandise online, Amazon dominates the field, accounting for 56% of the traffic…
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