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customer service helpshift sensai

Helpshift Launches SensAI Customer Service Platform

Helpshift, a customer service platform, has released SensAI. SensAI uses AI to automate the customer service experience and…

News May 10
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0aaJohn Carenbauer Honeywell

Bringing Distribution Center Science To The Art Of Retail

Brick-and-mortar retailers today are faced with a hyper-competitive and continuously evolving landscape in which consumer expectations for the…

Executive Viewpoints May 10
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Walmart Ends Grocery Delivery With Uber And Lyft, But Still Expanding Program

Walmart has ended its grocery delivery partnerships with Uber and Lyft, according to Reuters. Walmart spokeswoman Molly Blakeman…

News May 9
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New American Apparel Owner Plans First Physical Store

Montreal, Canada-based Gildan Activewear will continue its efforts to resuscitate the American Apparel brand by opening a physical…

News May 9
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#RIC18: Why 99 Cents Only Stores, 1-800-Flowers And Victra Meet Customers On Their Terms

While the divide between traditional brick-and-mortar and disruptive e-Commerce retailers exists, success ultimately comes from considering your business…

News May 9
harry's razors Target Walmart

Harry’s Expands Retail Presence, Will Sell Razors In 2,200 Walmart Stores

Nearly two years after first expanding the reach of its grooming products to traditional retail through an exclusive…

News May 9
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Helzberg Diamonds Upgrades Infrastructure, Provides Associates With New Sales Tools

Helzberg Diamonds has completed an upgrade to its Oracle Retail Xstore Point-of-Sale solution while implementing Oracle Retail Order…

News May 9
ecommerce google cloud Volusion

Volusion Migrates E-Commerce Sites To Google Cloud

Volusion has migrated 30,000 of its e-Commerce stores to the Google Cloud Platform (GCP). The e-Commerce provider will…

News May 9
amazon books jackrabbit new york running company ric18 store tours sugarfina TUMI Williams-Sonoma

#RIC18 Store Tours: From Luggage, Books And Running Gear To Kitchenware And Candy

Every year, Retail TouchPoints kicks off its annual Retail Innovation Conference by hosting a Store Tours event that gives attendees a first-hand look behind…

Editor's Perspective May 9
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