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Study: 73% Of Shoppers Spend More In Response To Good Customer Service
Measuring the bottom-line effects of customer service has traditionally been difficult, but a new study quantifies its impact:…
News April 29Amazon Will Invest $800 Million In One-Day Shipping For Prime Members
In the wake of record-breaking Q1 profits, Amazon revealed in an earnings call that it will make one-day…
News April 26Lululemon Growth Formula: Menswear, Digital Sales, Foreign Markets
During an April 24 conference call with investors, lululemon laid out a five-year growth plan that includes doubling men’s…
News April 263 Ways To Optimize Your Store For The Ultimate Shopper Experience
By Alexa Lemzy, TextMagic In the modern retail market, creating an enjoyable and convenient shopping experience is just…
Executive Viewpoints April 26
Facebook Ads Creative Fatigue: How To Identify And Combat It
Nothing lasts forever. Especially in advertising. Creative fatigue — when an ad’s performance declines because people have seen…
Executive Viewpoints April 26
#RIC19: Panels Spotlight The Benefits Of Fostering Women Leaders
The retail industry is increasingly prioritizing diversity in the executive suite — especially as the benefits of doing…
Features April 26Amazon Outperforms Q1 Earnings Expectations With Record $3.6 Billion Net Income
Amazon heavily outperformed Q1 earnings expectations, reporting earnings of $7.09 per share — well ahead of the $4.72…
News April 25
Stance Deploys Cashierless Self-Checkout Across 14 Stores
Cashierless checkout has for the most part been limited to major grocers thus far and is perhaps most…
News April 25CVS Adding SmileDirectClub Dental Services To Hundreds Of Stores
CVS Health will add in-store SmileDirectClub shops to hundreds of locations following a successful pilot earlier this year. The…
News April 25Top Stories
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