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DAVIDsTEA Harnesses Mobile Communication To Strengthen Associate Expertise
The massive selection of teas at DAVIDsTEA can be paralyzing for new customers. That’s where the company’s associates,…
News May 7
Culture Is The Key to Great Service
Conventional approaches to building a customer-centric culture involve topics like putting the customer first. While all of this…
Executive Viewpoints May 7Get Prepared To Implement BOPIS Across The Enterprise
By Jeff Winsper, Black Ink Technologies There’s a rising tide of online competition for independent dealers, but there…
Executive Viewpoints May 6
Issues With The Lack Of A Universal Sizing System
We’ve all experienced the frustrations associated with the lack of a universal sizing system across retail. It’s created…
Executive Viewpoints May 6
Despite Hype, 60% Of Shoppers Still Haven’t Experienced VR/AR Technologies In-Store
Although 46% of retailers say they plan to deploy AR or VR solutions by 2020, it appears that…
News May 6Walmart Tests Store Staff Restructuring At 75 Stores
Walmart is testing a new employee framework in 75 Neighborhood Market stores to measure how it compares to…
News May 3Retailers Implement Device Intelligence To Counteract Credential Stuffers
By Chris Ryan, Experian It’s an all too familiar scenario — a consumer recognizes an online purchase they…
Executive Viewpoints May 3
The On-Demand Economy And Retail: Is The Tipping Point Upon Us?
I read a poignant column the other day from a favorite journalist of mine, Kara Swisher, Editor of…
Executive Viewpoints May 3
Swiss Personal Care Brand Boosts #GlobalGarden Campaign Engagement With UGC
Weleda, a manufacturer and online seller of natural cosmetics, personal care products and alternative medicines, leveraged user-generated content…
Features May 3Top Stories
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