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Minimizing Legal Risks For Retailers That Use Biometric Data
Artificial intelligence (AI) tools offer retailers large chunks of data that are helpful in creating robust customer profiles,…
Executive Viewpoints June 5How FabFitFun Leveraged Granular Feedback To Improve Customer Service
While FabFitFun has expanded its customer service department from approximately 20 agents to 200+ agents over the past…
News June 5Grocery E-Commerce Success Requires Personalization, Store Optimization
Grocery delivery has become a a big business: 36% of shoppers will spend 26% to 40% of their…
News June 4Ulta Beauty Picks Canada As First Site For Global Growth
Ulta Beauty has been one of retail’s biggest recent success stories, opening nearly 500 stores in the U.S.…
News June 441% Of Shoppers Say Most Personalized Messages Still Feel Like Mass Marketing
Retailers that want to personalize the shopper experience will find a receptive audience: 49% of consumers are more…
News June 4Five Essential Lessons Retail Marketers Can Learn From Game Of Thrones
Game of Thrones has something for everyone: heroes and villains, comedy and drama, breathtaking cinematography, epic battles, and…
Executive Viewpoints June 4FTD Files For Chapter 11 Bankruptcy, Will Sell ProFlowers And Other Businesses
FTD, the nearly 110-year-old floral and gifting company, has filed for Chapter 11 bankruptcy, revealing that it has…
News June 3Cargo Picks Tesla, Walmart Veteran As COO
Cargo, which places boxes with items for sale in ridesharing vehicles, has hired Kate Pearson as COO. She…
News June 3Walmart Emphasizes Omnichannel With Canadian ‘Urban Superstore’
Walmart will update an existing Toronto location with a new “Urban Superstore Concept” designed to meet the needs…
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