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Minimizing Legal Risks For Retailers That Use Biometric Data

Artificial intelligence (AI) tools offer retailers large chunks of data that are helpful in creating robust customer profiles,…

Executive Viewpoints June 5
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How FabFitFun Leveraged Granular Feedback To Improve Customer Service

While FabFitFun has expanded its customer service department from approximately 20 agents to 200+ agents over the past…

News June 5
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Grocery E-Commerce Success Requires Personalization, Store Optimization

Grocery delivery has become a a big business: 36% of shoppers will spend 26% to 40% of their…

News June 4
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Ulta Beauty Picks Canada As First Site For Global Growth

Ulta Beauty has been one of retail’s biggest recent success stories, opening nearly 500 stores in the U.S.…

News June 4
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41% Of Shoppers Say Most Personalized Messages Still Feel Like Mass Marketing

Retailers that want to personalize the shopper experience will find a receptive audience: 49% of consumers are more…

News June 4
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0aaaDeb Gabor SolMarketing

Five Essential Lessons Retail Marketers Can Learn From Game Of Thrones

Game of Thrones has something for everyone: heroes and villains, comedy and drama, breathtaking cinematography, epic battles, and…

Executive Viewpoints June 4
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FTD Files For Chapter 11 Bankruptcy, Will Sell ProFlowers And Other Businesses

FTD, the nearly 110-year-old floral and gifting company, has filed for Chapter 11 bankruptcy, revealing that it has…

News June 3
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Cargo Picks Tesla, Walmart Veteran As COO

Cargo, which places boxes with items for sale in ridesharing vehicles, has hired Kate Pearson as COO. She…

News June 3
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Walmart Emphasizes Omnichannel With Canadian ‘Urban Superstore’

Walmart will update an existing Toronto location with a new “Urban Superstore Concept” designed to meet the needs…

News June 3
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