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Enriching The Customer Experience Through Journey Mapping And Personalization
Digital technologies have given customers unprecedented power to dictate the terms of purchase, to the point that instant…
Executive Viewpoints June 18
Exclusive Q&A: With In-Store Innovation, Everything Old Is New Again
Those who want to blame Amazon for all of brick-and-mortar retail’s troubles should actually look a bit further…
Features June 18Walmart Testing Grocery Subscription Service In 4 Markets
Walmart has launched a grocery subscription service pilot called Delivery Unlimited, according to TechCrunch. The service waives the…
News June 17Microsoft, XnFinity Will Launch Retail Innovation Lab
XnFinity and Microsoft have agreed to launch a Retail Innovation Lab and Incubation for both online and brick-and-mortar…
News June 17Chainwide POS Outage Spurs Negative Sentiment Spike For Target
Target received a blow to its consumer trust levels after a two-hour systemwide point-of-sale outage on Saturday, June…
News June 17
Lord & Taylor President Resigns As Parent Company Reports Weak Q1 Earnings
Lord & Taylor President Vanessa LeFebvre, who has held the position since May 2018, announced she would be leaving…
News June 17Three Ways Customer Support Is Reshaping Retail
By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience,…
Executive Viewpoints June 17
Retail-As-A-Service: The Next-Gen Wild West
For better or worse, Amazon has turned the retail industry upside down and redefined what it means to…
Executive Viewpoints June 17
GOLFTEC Revamps POS Across 200 Locations In One Day
GOLFTEC, a private golf instruction and golf club fitting company, may not be a typical retail business. But…
Features June 17Top Stories
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