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#rtpl19 AT Kearney data gdpr personalization

Exclusive Q&A: How Shoppers’ Awareness Of Their Own Data’s Value Is Redefining Personalization

Consumer data represents an emerging market that could be valued at $7 billion, according to Greg Portell, Lead…

News June 6
true religion, interim ceo, hrc retail advisory, retail movers and shakers, farla efros, chelsea grayson
0aaafarla truereligion

True Religion Appoints New Interim CEO, Still Seeks Permanent CEO

True Religion has appointed Farla Efros as Interim CEO, succeeding Chelsea Grayson in the role. Grayson, former CEO…

News June 5
CVS expansion healthhub

CVS Aims For 1,500 HealthHUBs By The End Of 2021

CVS is sharpening its focus on top-performing stores: the retailer will redesign 1,500 stores to match the HealthHUB…

News June 5
#retailinnovation levelten energy starbucks

Starbucks Purchases Clean Energy To Power 3,000 Stores By 2021

Starbucks has closed a deal that will supply clean power to the electricity grids serving 3,000 of its stores…

News June 5
trade tensions trade war U.S.-China trade talks U.S.-Mexico trade talks

How Can Retailers Navigate Trade Tensions With China And Mexico?

The potential for an all-out trade war with China and a brewing one with our North American neighbors…

Executive Viewpoints June 5
akin gump biometrics data privacy gdpr geoffrey derrick gregory knopp

Minimizing Legal Risks For Retailers That Use Biometric Data

Artificial intelligence (AI) tools offer retailers large chunks of data that are helpful in creating robust customer profiles,…

Executive Viewpoints June 5
customer data customer feedback customer service customer service agents

How FabFitFun Leveraged Granular Feedback To Improve Customer Service

While FabFitFun has expanded its customer service department from approximately 20 agents to 200+ agents over the past…

News June 5
delivery ecommerce grocery IDC Retail Insights precima

Grocery E-Commerce Success Requires Personalization, Store Optimization

Grocery delivery has become a a big business: 36% of shoppers will spend 26% to 40% of their…

News June 4
#globalretail Canada international expansion Ulta ulta beauty

Ulta Beauty Picks Canada As First Site For Global Growth

Ulta Beauty has been one of retail’s biggest recent success stories, opening nearly 500 stores in the U.S.…

News June 4
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