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Chainwide POS Outage Spurs Negative Sentiment Spike For Target
Target received a blow to its consumer trust levels after a two-hour systemwide point-of-sale outage on Saturday, June…
News June 17Lord & Taylor President Resigns As Parent Company Reports Weak Q1 Earnings
Lord & Taylor President Vanessa LeFebvre, who has held the position since May 2018, announced she would be leaving…
News June 17Three Ways Customer Support Is Reshaping Retail
By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience,…
Executive Viewpoints June 17Retail-As-A-Service: The Next-Gen Wild West
For better or worse, Amazon has turned the retail industry upside down and redefined what it means to…
Executive Viewpoints June 17GOLFTEC Revamps POS Across 200 Locations In One Day
GOLFTEC, a private golf instruction and golf club fitting company, may not be a typical retail business. But…
Features June 17100+ Goodwill Stores Take Merchandise Mobile
More than 100 Goodwill locations across the U.S. will upload secondhand merchandise such as clothing, jewelry and furniture…
News June 14Trends In Location Intelligence That Drive Brick-And-Mortar Growth
By Ran Ben-Yair, Ubimo To say that location intelligence is changing the face of retail is not hyperbolic.…
Executive Viewpoints June 145 CX Trends To Consider In 2019
Brands are being inundated with talk about consumers’ increasing expectations when it comes to customer experience (CX). And…
Executive Viewpoints June 14Exclusive Q&A: Why Digital Success Depends On A Physical Retail Presence
More than half (56%) of digital shoppers say that when buying online, it’s important for the retailer to…
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