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Mobile Dominance: Smartphones Generate 61% Of Black Friday E-Commerce Traffic
Black Friday online sales reached a record $7.4 billion, up 19.6% from 2018, with the average order value…
News December 2Costco Thanksgiving Day Site Outages Cost An Estimated $11 Million
Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, according to outage tracking web…
News December 2
Open Workforce Models Drive Retail Innovation
By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management…
Executive Viewpoints December 2
Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon
The past five years have paved the way for a new age of retail — where stores have…
Executive Viewpoints December 2
Study: Why The Best Return Processes Start On The Product Detail Page
While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for…
News December 2
What To Do About Holiday Outages
By Mahesh Ramachandran, OpsRamp It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time…
Executive Viewpoints November 29
Does AI Improve Retail And Help Increase Sales?
In the past few years, technological advancements took some very interesting turns across industries, including some undeniable improvements…
Executive Viewpoints November 29
Building Better Customer Relationships Through Buyer Personas
The buying process is rarely linear. It’s hard enough to gauge market trends or supply and demand, much…
Executive Viewpoints November 28
State Cashmere Tackles International Challenges Including Country-Specific Taxes And Content
Achieving success internationally is a tempting goal for up-and-coming retailers (and even established ones). Beyond increased sales opportunities,…
News November 27Top Stories
