The Latest

Filter by Topic

Filter by Type

AgilOne customer data platform email marketing Featured Sun & Ski

Sun & Ski Sports Leverages Customer Data To Optimize Marketing Campaigns, Engagement

When Jennifer Skeen, VP of Omnichannel and Marketing at Sun & Ski Sports, searched for ways to improve…

Features February 10
Birchbox job cuts workforce

Birchbox Lays Off 25% Of Employees, Including Nearly Half Of NYC HQ Staff

Birchbox is laying off 25% of its global employees based in the U.S., the UK and Spain. The…

News February 7
luggage private label Target

Target Debuts Private Label Luggage Collection

Target will expand its private label push with a new line of luggage called Open Story. The portfolio…

News February 7
coo cxo reebok Under Armour

Under Armour Promotes Execs To COO And Newly Created CXO Role

Under Armour has promoted Colin Browne to the role of Chief Operating Officer (COO) and Paul Fipps to…

News February 7
Coach Stuart Weitzman tapestry

Tapestry Names New Leaders For Kate Spade, Stuart Weitzman And APAC Division

Tapestry has added three new leaders to its executive team: Liza Fraser was named CEO and Brand President…

News February 7
#globalretail china Coronavirus Featured sales

Coronavirus Update: Brands Temporarily Close Chinese Shops, But Supply Chain Pressures Could Be Biggest Risk

The fast-moving coronavirus outbreak centered in China is making headlines around the world, but its impact on retail…

Features February 7
7-Eleven cashierless checkout retail innovation

7-Eleven Pilots Cashierless Store At Texas Headquarters

7-Eleven is the latest retailer to test out a cashierless checkout location, piloting a 700-square-foot non-traditional store for…

News February 7
customer service Laurie Simpter pier 1 training

5 Tips To Deliver World-Class Customer Service

The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss,…

Executive Viewpoints February 7
bopis Epson america Executive ViewPoints inventory visibility Mauricio Chacon

5 Vital Tips For Winning At BOPIS

Over the past several years, many brick-and-mortar retailers have seen online-only retailers lure their customers away with always-open…

Executive Viewpoints February 7
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank