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Sun & Ski Sports Leverages Customer Data To Optimize Marketing Campaigns, Engagement
When Jennifer Skeen, VP of Omnichannel and Marketing at Sun & Ski Sports, searched for ways to improve…
Features February 10Birchbox Lays Off 25% Of Employees, Including Nearly Half Of NYC HQ Staff
Birchbox is laying off 25% of its global employees based in the U.S., the UK and Spain. The…
News February 7Target Debuts Private Label Luggage Collection
Target will expand its private label push with a new line of luggage called Open Story. The portfolio…
News February 7Under Armour Promotes Execs To COO And Newly Created CXO Role
Under Armour has promoted Colin Browne to the role of Chief Operating Officer (COO) and Paul Fipps to…
News February 7Tapestry Names New Leaders For Kate Spade, Stuart Weitzman And APAC Division
Tapestry has added three new leaders to its executive team: Liza Fraser was named CEO and Brand President…
News February 7Coronavirus Update: Brands Temporarily Close Chinese Shops, But Supply Chain Pressures Could Be Biggest Risk
The fast-moving coronavirus outbreak centered in China is making headlines around the world, but its impact on retail…
Features February 77-Eleven Pilots Cashierless Store At Texas Headquarters
7-Eleven is the latest retailer to test out a cashierless checkout location, piloting a 700-square-foot non-traditional store for…
News February 75 Tips To Deliver World-Class Customer Service
The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss,…
Executive Viewpoints February 75 Vital Tips For Winning At BOPIS
Over the past several years, many brick-and-mortar retailers have seen online-only retailers lure their customers away with always-open…
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