The Latest
Filter by Topic
Filter by Type
Bed Bath & Beyond Expands Leadership Team With Four C-Level Appointments
Bed Bath & Beyond has added four new members to its senior leadership team: EVP, CFO and Treasurer…
News May 4Retail Store Tours Launches Weekly Series To Spotlight COVID-19 Recovery Strategies, Trends
To support the retail industry in its COVID-19 response and recovery, Retail Store Tours has developed “On The…
News May 4J.Crew Files For Chapter 11 Bankruptcy, Raises $400 Million To Continue Operations
J.Crew has become the first national retail chain to file for Chapter 11 bankruptcy during the COVID-19 pandemic.…
News May 4
If You Want Real Customer Loyalty, Don’t Pay For It — Sell It
We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of…
Executive Viewpoints May 4
DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic
The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a…
Executive Viewpoints May 4
COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital
Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…
Features May 4
How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19
COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers,…
Executive Viewpoints May 4Hanna Andersson Is Sending Teddy Bears To Lift Lockdown Blues
Shelter-in-place orders can be particularly tough on children, but communities the world over have responded creatively with fun…
News May 1Walmart Launches Two-Hour Delivery At 100 Stores, Will Reach 2,000 Stores In Coming Weeks
Walmart has launched Express Delivery, a new service than will deliver more than 160,000 items from the store…
News May 1Top Stories
