Holiday ThinkTank

Your Holiday Retail Playbook Starts Here

Latest Posts

Big Reuse entrance, Brooklyn
Features April 22

How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact

Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal…

Features April 21

Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

Among the many tough jobs in a distribution center, unloading boxes from a trailer is…

Mind Games' multi-sensory installation at the Nieman Marcus NorthPark in Dallas. (Image courtesy Neiman Marcus)
News April 9

Smells Like Luxury: Neiman Marcus Debuts Fragrance Subscription Alongside Multi-Sensory Perfume Experience

Neiman Marcus is diving nose-first into scent to engage with consumers both online and in…

RTP_RT462_TG_CXPain_032025_LP
Resources April 8

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

Customer service has reached its lowest point since 2016. Forrester’s 2024 U.S. CX Index found…

Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank